Guidelines: Last Mile Dynamic Routing

This report outlines the implementation roadmap for more efficient last-mile distribution operations using the Last Mile – Dispatch Optimization System (LM-DOS) tool. Last-mile distribution is a critical step in the supply chain for ensuring patients have access to life-saving medicines and supplies when and where they need them. Using a fixed set of distribution routes limits the options and ability of transportation teams to respond to missing, late, or emergency orders, and can result in low utilization of transportation resources, stockouts at sites, lack of trust in on-time delivery, and increased transportation costs.