Poster: The Quality Management Improvement Approach: Continual Learning for an Evolving Supply Chain Workforce in Rwanda

Availability of medicines and health commodities at service delivery points (SDPs) is critical for healthcare workers and patients, and their availability depends on how the supply chain is performing. To improve and sustain Rwanda’s service delivery and medicines availability, the Quality Management Improvement Approach (QMIA)—a workforce development intervention used by the Ministry of Health (MOH)—is being used to monitor performance of supply chain professionals while continuously building their capacity to run a smooth supply chain operation. Learn more about how this was accomplished in GHSC-PSM's ICASA 2021 conference poster.